Cognitive Behavioural Therapy - Counselling

Coaching - Employee Assistance - Supervision

Phone 07801 958 956 for an appointment or to discuss

Alternatively send us an email

Call us
07801 958 956

Balanced Minds

The Process

Initial Telephone Call

At your initial telephone call, I will take a brief overview of the problem and decide which approach would be most appropriate. I will then arrange a face-to-face assessment for you.

Assessment Session

You will be offered an initial assessment where you can explain what has been causing you distress. To put your current difficulties in context, you will be asked about other areas of your life (including what is going well) and your background. Together you will discuss how therapy might be helpful to you and talk about what kind of therapy might be appropriate. It can be hard talking to someone new and people sometimes feel embarrassed discussing personal matters. I will do my best to put you at ease.

Regular Appointments

It is generally difficult to say in advance how many sessions will be required, sometimes it is only a few and in some instances meetings over a much longer period will be necessary. At the outset it is important that the sessions are regular, usually weekly, although occasionally fortnightly can be an option. Appointments are made to suit you - they can be at a regular fixed time or flexible to fit in around your life and commitments.

Skype and On-line

I am able to offer sessions by Skype or On-line if that is more convenient.


There are a variety of location options, most of which are in the Great Missenden area, although there is flexibility and this can be discussed during the initial telephone consultation. For the Employee Assisted Programmes I am happy to come to your workplace if that is the most convenient.


Appointments for individuals are 60 minutes long (longer sessions can be arranged if appropriate) and couple appointments are 80 minutes long (couple sessions can be 60 minutes long however this often feels rushed, not allowing enough time for both people to explore and process what is happening in their relationship).


The first appointment is payable at the time of booking by electronic bank transfer. If you and your therapist decide to meet for further sessions, you will be asked to leave a deposit for the cost of one session to protect against cancellation/ postponement/ non-attendance (see below).  If you attend all your appointments the deposit will be credited against your final session.

Cancellation/ postponement/ non-attendance policy

A postponement/ cancellation and non-attendance policy is in place. I respectfully ask that you give 8 hours’ notice if you have to cancel. If you do not provide this notice, or do not attend your appointment, you will forfeit your deposit and will be asked to provide a new deposit prior to further appointments.

Health insurance

If you have health insurance you may want to find out if they will cover the costs of clinical psychology sessions.  It is important to know that if you claim the cost of sessions from your health insurance provider, any information that is provided to them, for example a diagnosis, will remain on your health record.

It may be helpful to ask your health insurance provider the following questions


The relationship with your counsellor and what you talk about is confidential and treated with great respect. I take your privacy and right to confidentiality very seriously. I will respect your privacy fully and everything you say to me will be bound by confidentiality. I will not disclose that you are attending therapy to others without having gained your consent, unless

These exclusions are in line with the guidance laid down by the British Association for Counselling and Psychotherapy.

When I meet you for the first time I will explain more about the limits to confidentiality and you can ask any questions or talk about any worries you might have.

All professional counsellors attend regular supervision with a qualified supervisor. Counsellors do not share identifying information with their supervisors. It is a time where counsellor and supervisor explore the client work, the therapeutic relationship, any challenges or concerns as well as ensuring the counsellor is working within the BACP ethical framework and working in the best way for their clients.